WHAT DRIVES US
The RG Henderson Commercial Food Equipment Service Difference
At RG Henderson and Son Ltd. we strive to be the premier provider of quality equipment repair service to the food service industry for the Toronto (GTA) region of Ontario. Additionally, our partnerships through Western Canada and the Ottawa – Montreal region allow us to provide a Canada-wide network of food equipment service providers.
While our team provides quality service you can keep your focus on growing your business. With a history that dates back over 100 years RG Henderson is the largest Food Equipment Repair and OEM Parts Distributor in Toronto (GTA) region of Ontario, Canada to support your business 24/7. At RG Henderson we offer installation, warranty, post warranty emergency repair and customized planned maintenance programs for your cooking, refrigeration, preparation and warewashing equipment.
Our Mission
Our vision is to be the most reliable source of service management solutions for the foodservice industry.
The RG Henderson
Promise
RG Henderson's industry leadership flows from three key service pillars:
Availability
We are committed to providing the best in industry response times to ensure we are there when you need us and you do not experience extended downtime of your equipment.
Speed
Our customers’ uptime defines us.
Reliability
Integrity is at the core of everything we do.
The RG Henderson Team – Proud, Experienced and Dedicated
We are a company dedicated to keeping our foodservice customers up and running and proudly doing so. Our team members stay with us, developing expertise and sharing it with the customers we serve.
Topnotch Service Technicians
RG Henderson technicians are the best in the business – savvy, certified, professional, and reliable. With more than 100 customer and technical service associates on the phones and in the field every day, we keep our customers covered.
Customer Care That Cares
Our Customer Care team is there every step of the way to help. Our knowledgeable staff “gets it,” researching and responding to parts questions quickly and efficiently.
About Us
Our experienced technicians ensure that our customers are served with the highest quality work.
Our goal, as dedicated service partners for our customers, is to eliminate downtime and lost revenue with proactive solutions that help you run a more profitable business.
Some of the advantages to doing business with RG Henderson are:
-
100% Self-performing
-
Digital records of service and purchases to help you
-
Years of experience in every department
-
Wide coverage area - large inventory
-
Factory-Authorized warranty service for most manufacturers
-
Factory trained and certified technicians
-
24 hour service available
-
CFESA Certified Company