top of page
3457_MG - HeritageParts.jpg

Our Services

Find the exact OEM parts you need for top performance and reliability in your commercial kitchen equipment.

Our Top Manufacturers

Image by Louis Hansel

Who We Serve

EXPERT REPAIR

At RGH, we prioritize your satisfaction above all. Facing issues with a faulty oven, a refrigeration system breakdown, or any other equipment challenges? Our team is dedicated to providing swift and effective solutions, aiming to reduce downtime and maintain seamless operations for your business. No matter the brand or where you purchased it, count on us as your go-to experts for dependable foodservice equipment repairs.

FOODSERVICE OPERATORS

  • Restaurants

  • Retailers

  • Hotels/Hospitality

  • Institutions (Schools, Health Care, Businesses)

  • Casinos

  • Recreation/Entertainment

  • Government/Military

SERVICE OPERATORS

  • Authorized Service Agents

  • Sub-agent networks

  • Independent and local contractors

Your Service Partner 24/7/365

We want to be more than your service company, we want to be your partner. Whether it's a regular workday, a weekend, or a holiday, we are committed to being there when you need us.

After Hours Emergency Service 24/7 Number: 1.800.268.6316

Image by Thor Alvis

What We Offer

01 EQUIPMENT REPAIR

We are ready 24 hours a day, every day of the year, to provide you:

  • A Quick Response

  • OEM Trained Technicians

  • The Right Parts to Fix it Right, the First Time

02 INSTALLATION

As the authorized service agent for most major manufacturers, we specialize in the operations of your equipment.

  • Complete Site Inspection

  • Receive & Install Equipment

  • Verify Factory Warranty

  • Hot Side & Cold Side

03 PLANNED MAINTENANCE

Our tailored planned maintenance programs are formatted to fit your equipment needs.

  • Maximize Equipment Uptime

  • Extend Equipment Life

  • Optimize Energy Efficiency

  • Improve Employee Safety

  • & Morale

  • Equipment Cleaning

  • Insure Food Quality Safety

04 OEM PARTS

Use real Original Equipment Manufacturers parts to keep your foodservice equipment in great condition.
 

When you keep it genuine OEM, you are saying yes to safety, reliability, efficiency and warranty protection.

​

We offer on-site parts sales at all of our locations - find the location nearest you!

ventilation-pipes-of-an-air-condition-2022-12-16-21-40-17-utc_edited.jpg

I called Henderson's to fix my griddle that was down. Patrick the tech showed up, got my griddle up and running in no time. He was knowledgeable, friendly, and didn't waste anytime getting me cooking again. Thanks

Matthew B.

WHAT TYPES OF EQUIPMENT DOES RGH SERVICE?

Hot Side and Commercial Cooking Repair
  • OVENS

  • FRYERS

  • COMBI OVENS

  • HOLDING & WARMING

  • WAREWASHING

  • FOOD PREP

  • GRILLS

  • COFFEE MACHINES

Cold Side and Refrigeration Repair
  • ICE MACHINES

  • FREEZERS

  • REFRIGERATED CASES

  • CO2 REFRIGERATION SYSTEMS

  • BEVERAGE SYSTEMS

  • CHILLERS

  • PREP TABLES

Beverage Equipment
  • FOUNTAIN MACHINES

  • FROZEN BEVERAGE MACHINES

  • ICE MAKERS

  • JUICE DISPENSERS

  • COFFEE BREWERS

  • GRINDERS

  • HOT WATER DISPENSERS

  • SOUP DISPENSER

HVAC
  • ROOFTOPS

  • SPLIT SYSTEMS

  • EXHAUST

  • FILTER REPLACEMENTS

  • UNITARY

  • PACKAGED

  • APPLIED

  • PLANNED MAINTENANCE

PLANNED MAINTENANCE
PROGRAM

We are thrilled to introduce a specialized, energetic team along with innovative planned maintenance service offerings to Toronto, London, The Niagara Region and beyond! Our mission is to provide tailored solutions that help maintain and safeguard your commercial kitchen equipment, ensuring maximum uptime and prolonged lifespan.

​

We offer a range of service options to suit every need: Our Express, Premium, and Platinum Service Products. These options range from a cost-effective equipment assessment to a comprehensive Planned Maintenance Program, complete with detailed reporting and expert consultation from our factory-trained technicians and Contracts Team. Choose the level of service that best fits your business, and let us take care of the rest. 

​

3274_MG - HeritageParts.jpg

FIND OUT MORE

CALL US AT 1.800.268.6316

Planned Maintenance

EXPLORE OUR PACKAGES

repair (1)

EXPRESS

Program designed to efficiently assess equipment functionality, condition and produce estimates based on repair urgency.

premium (1)

PLATINUM

Comprehensive planned maintenance program. This program incorporates all OEM checklists and recommendations. Includes technician review on site and post-visit reporting.

premium-quality (1)

PREMIUM

Covers all major components including technician reviews on site and post-visit reporting.

Maximize Efficiency, Minimize Interruptions

RGH, a leading name in commercial kitchen equipment maintenance and repair, serves the Greater Toronto area and London, Ontario with unmatched reliability and speed. Our expert team, comprising factory-trained technicians, specializes in a broad spectrum of equipment, from grills and ovens to dishwashers, commercial refrigerators, and ice machines, ensuring the use of OEM parts for optimal compatibility and performance.

 

As a proud member of the Heritage Service Group, we are dedicated to upholding the highest standards of service excellence, providing 24/7 emergency support to keep your operations running smoothly, catering to a wide range of clients including fast food outlets, upscale dining venues, and various large-scale food establishments.

​

At RGH, we aim to be your go-to partner for all commercial kitchen equipment services. Our mission is to redefine customer service excellence in the foodservice industry, building lasting client relationships and offering reliable solutions you can depend on. Our team combines proactive service with deep industry knowledge, utilizing an extensive inventory and the latest technology to deliver quick and efficient solutions that significantly reduce downtime. Count on us to swiftly restore your kitchen's functionality with precision and expertise, solidifying our status as the trusted leader in commercial kitchen equipment servicing.

Reliability

Your foodservice equipment is meant to last for years with ultra-heavy use. That reliability comes from the best parts that make equipment run like clockwork, keeping your business — large or small — booming.

Safety

Have you ever heard anyone say, “Yeah, I don’t care about safety”? We hope not. Here at RGH, safety is our top priority. That includes our team, our customers and the products we sell. Real OEM parts have been tested by the manufacturer with your specific piece of equipment to ensure you can feel confident allowing your staff, your guests, and even yourself to use equipment powered by the exact parts required.

Efficiency

Without genuine parts, your equipment may overuse energy supplies, costing more money and draining your resources. Fitting your equipment with real OEM parts ensures your equipment runs exactly as it should for longer.

Warranty Protection

If your equipment is under warranty, using generic parts could void your coverage. Invest in a genuine OEM part or buy a whole new piece of equipment? Tough choice...we recommend the real OEM part.

bottom of page